STEVEN MARSHALL · SOFTWARE & IT

Making work
feel easier.

I build useful software, solve everyday IT problems and help people spend less time fighting their tools.

Based in Suffolk, UK · Open to permanent opportunities

01

Listen first.

What’s getting in the way?

02

Build something useful.

Bring the pieces together.

03

Make their day easier.

Keep improving it, together.

That’s the part that matters.
A little curiosity. A useful change.

WHAT THAT LOOKS LIKE

Small frustrations.
Worth solving.

I’ve spent more than 11 years building and supporting the tools people use in a healthcare business. Here are a few ways that work has helped.

Less copying.
More getting things done.

I brought repetitive document-preparation steps into one application, making the process simpler for the people doing it every day.

Better information.
Better conversations.

A messaging platform grew through colleagues’ feedback, helping them understand concerns and support people remotely.

Someone who sees
the whole problem.

I work across software, systems and support. That means understanding what’s happening at someone’s desk as well as behind the screen.

THE PERSON BEHIND THE WORK

I love the puzzle.
And the people.

Building something feels like an “ASMR puzzle” to me. I love watching the pieces come together. Seeing it make someone’s life easier gives that feeling a purpose.

I start by listening and seeing the problem firsthand. Then I try an early solution with the people affected and improve it through their feedback.

  1. 01

    Understand the real problem.

    See the work through the person doing it.

  2. 02

    Make something useful.

    Choose a practical solution and try it together.

  3. 03

    Keep making it better.

    Listen, refine and help it fit into everyday work.

THERE’S ANOTHER SIDE TO THIS

Curious about the
moving parts?

Open the dark workshop to play with working demos, explore the tools I use and look under the hood. It’s all here when you want it.

Explore the workshop
THE WORKBENCHChange something.
See what happens.
Three working demos ↗

THE NEXT CONVERSATION

Something I could
help you solve?

mr@smjm.one ↗
PROJECT NOTES
Tab to navigate · Enter to open · Esc to close